CLOTHING DROP: RETURN POLICY

Thank you for shopping with us!

Because our collections are released in limited, exclusive clothing drops, all sales are final.

• No Returns or Exchanges: We do not accept returns, refunds, or size exchanges once an order is placed.
• Sizing: Please consult our detailed sizing charts before purchasing to ensure a proper fit.
• Damaged or Incorrect Items:
  If your item arrives defective, damaged, or you received the wrong product, please contact us within 5 days of delivery at info@shopclubcoastal.com with your order number and a photo of the issue. We will gladly arrange a replacement or refund for verified errors.

JEWELRY: RETURNS & EXCHANGES

CUSTOMS

• All necklaces created using our charm builder (Classic, Dainty, and Sports Customs) are FINAL SALE and not eligible for an exchange.
• Due to these being made to order, our small business cannot take on the production costs associated with returns or exchanges. That being said, we are always ready to work with you if you are not happy with an aspect of your custom. 

NON CUSTOMS

All other purchases are eligible for an EXCHANGE only (non-refund) within 5 days of receiving the order.  

To initiate an exchange, please contact us at info@shopclubcoastal.com with your order number and the reason for your exchange.